Catalogue. Chemical Reference Substances Infrared Reference Spectra Biological Reference Preparations Miscellaneous Reagents. List No.

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Catalogue Chemical Reference Substances Infrared Reference Spectra Biological Reference Preparations Miscellaneous Reagents List No. 41 September 2004 European Pharmacopoeia - Catalogue, September 2004
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Catalogue Chemical Reference Substances Infrared Reference Spectra Biological Reference Preparations Miscellaneous Reagents List No. 41 September 2004 European Pharmacopoeia - Catalogue, September 2004 i I. TERMS OF SUPPLY All items listed in this catalogue are supplied strictly on the basis of these Terms of Supply, whose provisions shall have effect notwithstanding any inconsistent provision contained in any document received from a purchaser. 1. Quality and purpose of items supplied All chemical substances or biological preparations listed in this catalogue are supplied exclusively as European Pharmacopoeia Chemical Reference Substances, Biological Reference Preparations or Reference Spectra (Ph. Eur. CRS, BRP or RS) for use as reference standards in tests and assays carried out in accordance with the official methods of the European Pharmacopoeia (Ph. Eur.) and for no other purpose. The Council of Europe accordingly makes no representation, contractual statement, or expression of opinion concerning the quality or safety of any item supplied, the presence of any defect in it, or its fitness for any particular purpose except that of use as a Ph. Eur. CRS, BRP or RS in tests and assays carried out in accordance with the official methods of the Ph. Eur. by professional persons having technical skill and at their own discretion and risk. It is for the purchasers of any such item who are responsible for persons in a workplace to determine independently the risks associated with the item accor ding to the conditions of use and to take appropriate safety measures, including provision of appropriate information to persons working with the substance. Any liability of the Council of Europe for injury, loss or damage arising from the supply or use of any such item is in any event hereby excluded to the fullest extent permitted by law; in particular, no liability is accepted for loss of profits or indirect or consequential loss. 2. s 2.1. PRICE LIST s are identified for each product in the list starting on page 1. However, please note that prices and package sizes are subject to change without notice. The European Directorate for the Quality of Medicines (EDQM) does not operate a discount policy. The sale prices are exclusive of duties and taxes and are given in Euros. It is the responsibility of the buyer (or the recipient of the delivery if different from the buyer) to contact the national fiscal or customs authorities to pay the duties and taxes. In no event shall the said duties and taxes be paid by the Council of Europe (EDQM). In the European Union (EU), there is no VAT identification number for organisations with diplomatic status. The Council of Europe (EDQM) therefore has no VAT identification number and is not subject to duties and taxes. The goods remain the property of the Council of Europe (EDQM) until the invoice has been paid in full. Catalogue items are not returnable for exchange or refund DELIVERY AND RELATED COSTS Unless otherwise stated below or specifically agreed with the customer, the goods are shipped to the buyer on a DDU (Incoterms 2000) basis, namely, delivered duty unpaid insurance included. Where the shipment is identified below as airport consignment only, the goods are shipped to the buyer on a CIP (Incoterms 2000) basis, namely carriage and insurance included. The Council of Europe (EDQM) delivers the goods to the buyer not cleared for import and not unloaded by any means of transport. The Council of Europe (EDQM) bears the cost and risks of packing, transport to the delivery site and insurance. In no event shall the Council of Europe (EDQM) be held responsible for any deterioration of the goods due to their delayed delivery by the carrier. The buyer is responsible for the cost of import customs clearance, for paying the duties and taxes required in the country of import and for unloading the goods. The buyer shall be entirely responsible if the goods are held up at customs at the time of import into the buyer s country. In addition, the buyer is responsible for any risks associated with use of their own carrier. In no event shall the Council of Europe (EDQM) be able to provide any assistance. Delivery Extra (postage and packaging) will be applied in the following cases (for larger quantities, prices are given on request): a) shipment at room temperature Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, ed Kingdom, Switzerland, Norway, Iceland, Liechtenstein: no extra charge, price is inclusive of packaging and postage At the client s request, Express Courier delivery for Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, ed Kingdom, Switzerland, Norway, Iceland, Liechtenstein is charged 23 EUR per order Czech Republic, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia: 23 EUR per order (Express Courier delivery) All other European countries : 80 EUR per order (Express Courier delivery) Outside Europe : 120 EUR per order (Note: for India, South America and Africa, our shipment is by airport consignment only) Shipping costs paid by the customer : 10 EUR per order b) shipment under ice: sent in cooled freight containers and by express courier (Note: for all countries inside the EU (with the exception of Cyprus, Estonia, Malta, Poland), our shipment is on a door to door basis. For these and all other countries, our shipment is by airport consignment only) ii European Pharmacopoeia - Catalogue, September 2004 Europe: 70 EUR per order Outside Europe: 120 EUR per order Shipping costs paid by the customer: 20 EUR per order c) shipment under dry ice: sent in cooled freight containers (dry ice) and by express courier (Note: for all countries inside the EU (with the exception of Cyprus, Estonia, Malta, Poland), our shipment is on a door to door basis. For these and all other countries, our shipment is by airport consignment only) Europe: 120 EUR per order Outside Europe: 200 EUR per order Shipping costs paid by the customer: 55 EUR per order d) Hepatitis C virus BRP, B19 virus DNA for NAT: dry ice + dangerous goods from 1 to 100 vials (from 1 to 20 sales units). For orders of over 100 vials (20 sales units): prices on request (Note: for countries outside France, our shipment is by airport consignment only) EU + Norway, Iceland, Liechtenstein, Switzerland : 250 EUR per item Other countries: 300 EUR per item Shipping costs paid by the customer: on request e) Dangerous goods: sent by carrier chosen by EDQM: Swine erysipelas bacteria, serotype 1 BRP, Swine erysipelas bacteria, serotype 2 BRP, Pertussis toxin BRP, Diphtheria toxin BRP, Bleomycin sulphate, Brucella melitensis BRP, Isosorbide 2-nitrate: (Note: for countries outside France, our shipment is by airport consignment only) EU + Norway, Iceland, Liechtenstein, Switzerland: 150 EUR per item Other European countries: 180 EUR per item Outside Europe: 250 EUR per item Shipping costs paid by the customer : on request f) Dangerous goods in excepted quantities sent by carrier chosen by EDQM: Isosorbide dinitrate, Glyceryl trinitrate, Oxaliplatin and impurities, Cisplatin, Dichlorodiaminocyclohexaneplatinum: (Note: for Norway, Iceland, Liechtenstein, Switzerland and for countries inside the EU (with the exception of Cyprus and Malta), our shipment is on a door to door basis. For these and all other countries, our shipment is by airport consignment only) EU + Norway, Iceland, Liechtenstein, Switzerland: 125 EUR per item Other European countries: 125 EUR per item Outside Europe: 125 EUR per item Shipping costs paid by the customer: on request g) Dangerous goods sent by road: carrier chosen by EDQM: Isosorbide 5-mononitrate, Pentaerythrityl tetranitrate diluted EU + Norway, Liechtenstein, Switzerland : 150 EUR (door to door) per item Other European countries: 180 EUR (door to door) per item Outside Europe: cannot be sent Shipping costs paid by the customer : on request h) Precursors (controlled drugs: sent by carrier chosen by EDQM) (Note: for countries outside the EU, our shipment is by airport consignment only) Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, ed Kingdom, Switzerland, Norway, Iceland, Liechtenstein: no extra charge, price is inclusive of packaging and postage. At the client s request, Express Courier delivery for Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, ed Kingdom, Switzerland, Norway, Iceland, Liechtenstein is charged 23 EUR per order. Czech Republic, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia: 23 EUR per order (Express Courier delivery) Outside EU: 160 EUR NB: these extra include packaging, shipping and management of permits i) Psychotropic substances and narcotics (controlled drugs: sent by carrier chosen by EDQM): (Note: for countries outside France, our shipment is by airport consignment only) France: no extra charge (sent by registered post) EU (except France): 110 EUR Outside EU: 160 EUR NB: these extra include packaging, shipping and management of permits j) Reference spectra (Note: for countries outside the EU, our shipment is made by Express delivery; for countries inside the EU our shipment is by post) EU+ Norway, Iceland, Liechtenstein, Switzerland: no extra charge Outside EU : 50 EUR per order Shipping costs paid by the customer: 10 EUR per order 3. How do I order? The reference substances, reference preparations and reference spectra are supplied by the EDQM ORDER FORM Please send your order using the CRS order form (see page xv of this catalogue) or by sending an official European Pharmacopoeia - Catalogue, September 2004 iii purchase order on company letterhead to the EDQM. The order form may be downloaded from under Reference Substances. Fax: +33 (0) for the attention of CRS s Letter: Council of Europe, European Directorate for the Quality of Medicines, FAO CRS s Team, BP907, F Strasbourg Cedex, France Please note we do not accept orders by telephone. If you are using any other documentation other than the official CRS order form please ensure you have included: details of the Invoicing/Billing address including name of company, post code, town, country and telephone number details of the Delivery/Dispatch address (if different) including name of company, post code, town, country (please note STREET ADDRESS ONLY, no P.O. Boxes) contact name, telephone number, fax number and address VAT number (mandatory within the European Union) Your order reference/purchase order reference Item order code Official name of the CRS/BRP s/unit quantity Name and account number of the carrier (if you wish to use your own) Unfortunately, we will not be able to process any orders received without the above information QUANTITIES A CRS/BRP may include several vials/ampoules (see s unit in the catalogue). In such instances do not order in terms of the total number of vials/ampoules but in sales units. Example: to obtain 4 vials of Calcitonin, you have to order: Reference C , 2. It is the policy of EDQM to limit the purchase quantities of the same reference substances where stock levels are low. The EDQM will do everything possible to ensure all orders are dispatched in their entirety, but when quantities of CRSs or BRPs are limited, the EDQM will try to dispatch orders in such a way that as many customers as possible will receive at least some of the limited quantities SPECIAL DOCUMENTATION For all products It is the responsibility of the customer to check if a special permit is needed in the importing country for the given product or if, for the given product, no importation at all is allowed. All necessary documentation has to be provided with the order (especially as regards biological products) Controlled drugs Psychotropic substances and narcotics of the Vienna Convention As our premises are located in France, the reference to *psy and *narc given in the catalogue, only refers to the French legislation. France: to order a psychotropic substance, the form has to be sent exclusively by mail, with the appropriate licence to hold such a substance. Other countries: to order a psychotropic substance, the form has to be sent exclusively by mail. These substances are subject to import and export control in certain countries. It is the responsibility of the customer to obtain any necessary documents to comply with the laws of the importing country Chemical precursors of narcotics (Vienna Convention) Countries from the EU: the order of a substance(s) frequently used for the illegal production of narcotics and psychotropic substances (reference *prec in the catalogue) has to be accompanied by the end user declaration form stating the use(s) of the substance(s) in line with the current European form (see example on page xvii of the catalogue). Other countries: it is the responsibility of the customer to obtain any necessary documents to comply with the laws of the importing country. Special are required (see 2.2.h and 2.2.i). Export permits for psychotropic drugs and precursors are required before the goods can be dispatched ORDER PROCESSING AND INVOICING On receiving the completed order, the EDQM aims to invoice and dispatch all orders within 2-3 working days with the exception of: orders for controlled drugs, shipments to be made under ice or dry-ice (these are dispatched only on Mondays and Tuesdays - Fridays for Australia), orders where pre-payment is required. Please note : For all customers from the EU, except France, all psychotropic drugs will be invoiced separately from the rest of your order and extra will be incurred (see 2.2.h). For all customers outside the EU, all psychotropic drugs and precursors will be invoiced separately from the rest of your order and in all cases extra will be incurred (see 2.2.h and 2.2.i). For all customers from the EU, all orders for precursors need to be accompanied by the valid End User Declaration. The End User Declaration for precursors is included at the end of this catalogue. Delays in shipping will occur if all documentation is not available when your order is placed. For this reason we kindly ask customers to order controlled drugs separately from other reference substances. iv European Pharmacopoeia - Catalogue, September 2004 4. Payment Payment can be made by cheque made payable to the Council of Europe/EDQM and sent to the above address (see 3.1) or by bank transfer to our bank. Société Générale, 255, route de Mittelhausbergen, Strasbourg, France IBAN Account Number for International Transfers: (FR 76) National transfers: SWIFT: SOGEFRPP You can also pay by credit card (Visa, Eurocard, Mastercard or American Express) by writing down the card number, the expiry date, the card holder s name and not forgetting the card holder s signature. Please note that we do not accept credit card numbers by telephone. In all cases, the payment should be net of charge for the Council of Europe and invoices should be paid within 30 days from the date of invoice. Any other fees, such as customs duties, taxes, or tariffs are also the responsibility of the customer. For certain countries, especially those having strict monetary regulations, new clients and large orders we reserve the right to require pre-payment. In case of doubt, please contact us at Payment by letter of credit is not accepted. 5. Regulatory procedures and SH/NDP (harmonised system nomenclature for customs clearance of goods) In the event of special requirements in the buyer s country, the buyer shall obtain the import authorisations and resolve any regulatory matters before the goods are ordered and shipped. The buyer shall be entirely responsible if the goods are held up at customs at the time of import into the buyer s country. In no event shall the Council of Europe (EDQM) be able to provide any assistance. Origin of the goods: Diplomatic, Council of Europe- France. SH/NDP The SH/NDP is strictly limited to export operations out of France. The importer shall be personally responsible for the tariff classification in the country of import and will assume the ensuing regulatory, fiscal, health and safety obligations. 6. Complaints Complaints related to delivery Any delays in delivery do not entitle the buyer to cancel the sale, refuse the goods or claim damages. Complaints can be made by the buyer upon delivery of goods only if the goods do not correspond quantitatively or qualitatively (if the package containing the goods is badly damaged). Complaints must be made to the carrier in writing at the time of delivery. A copy of the complaints must be sent to the Council of Europe (EDQM) (by or fax) no later than 12 hours after the complaints were made. Complaints related to the order Complaints can be made by the buyer upon delivery of goods only if the goods do not correspond quantitatively or qualitatively to the initial order. Any complaints should be sent within 48 hours of the time of delivery of the goods in the original package. For airport deliveries, any complaint should be sent within a week of the time of delivery at the airport. If the complaint made at the time of delivery is shown to be justified because the package and the goods are badly damaged or because an error clearly has been made, the Council of Europe (EDQM) will be free to choose between issuing a credit note, refunding the customer or making another delivery of similar goods. In the event of complaints, shipping costs and other costs (customs) to return goods to the Council of Europe (EDQM) will be borne by the buyer. In no event shall the customer return goods to the Council of Europe (EDQM) unless the Council of Europe (EDQM) has been notified and has given its written consent. We will not accept or exchange any returned goods unless the customer complies with the terms and conditions and the above procedure. 7. Responsibility The Council of Europe (EDQM) cannot be held responsible for failure to meet the requirements of the legislation of the country where the goods are delivered. It is the customer s responsibility to check with the local authorities to make sure that the goods or services that they intend to order can be imported or used in that country. The customer is solely responsible for the choice of products, their storage from the time of delivery and their use. In no event shall the Council of Europe (EDQM) be liable for any consequent damage. The Council of Europe (EDQM) guarantees that the goods have been submitted to the carrier in perfect condition. This is the only guarantee given by the Council of Europe (EDQM). No other guarantees, whether express or implied, are given by the Council of Europe (EDQM). In particular, the Council of Europe (EDQM) does not guarantee that the goods will meet the customer s specific expectations. The Council of Europe (EDQM) cannot be held responsible for the contract not being fulfilled in the event of goods being out of stock or unavailable, force majeure, disturbances or total or partial strike action affecting in particular postal services and means of transport, and flood or fire. 8. Disputes In accordance with the provisions of article 21 of the General Agreement on the Privileges and Immunities of the Council of Europe, all disputes between the Council of Europe (EDQM) and the customer as regards the application of this contract shall be submitted, if European Pharmacopoeia - Catalogue, September 2004 v a mutual agreement cannot be reached between the parties, to arbitration as laid down in No. 481 of the Secretary General, approved by the Committee of Ministers. Answers to Your Questions Reference substances - Questions about orders, billing, and shipping information. Fax: +33 (0) Flight details - Questions about dispatch of CRS orders only. Fax: +33 (0) Mono
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