Handout-01-Ch1-Introduction.pdf

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Change Management 3/1/2013 Chapter 1 Introduction to Change Management Learning Objectives After completing this module, you should be able to: – identify the challenges to change management – describe the nature of the environment as it relates to change management – examine change management metaphors and perspectives – apply the change framework. Instructor: Lam Nguyen Email: lam@ueh.edu.vn 1 Change Management 3/1/2013 Chapter Outline ã The change problem ã The role of the environ
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  Change Management3/1/2013Instructor: Lam NguyenEmail: lam@ueh.edu.vn1 Chapter 1 Introduction to Change Management Learning Objectives After completing this module, you should be able to:  –  identify the challenges to change management  –  describe the nature of the environment as it relates to change management  –  examine change management metaphors and perspectives  –  apply the change framework.  Change Management3/1/2013Instructor: Lam NguyenEmail: lam@ueh.edu.vn2 Chapter Outline ãThe change problem ãThe role of the environmentãChange management metaphors and perspectivesãAnalytical frameworkãCase studies Introduction ãChange is a normal part of business lifeãManaging change affects performanceãChange management is difficult and complexãChange is pervasive in business ãInstructive to review approaches to change  Change Management3/1/2013Instructor: Lam NguyenEmail: lam@ueh.edu.vn3 The Change Problem ãRapid environmental changeãHuman psychology – ãEngrained systems – ãInstitutionalised ideas – ãConflicting cultural standards –  Change in the ‘New’ Business Environment ãA time of unprecedented change?ãTechnological developments ãBusiness changeãMore organizational ‘casualties’ than everãGlobalisation and trade liberalisation  Change Management3/1/2013Instructor: Lam NguyenEmail: lam@ueh.edu.vn4 Perspectives on Managing Organizational Change ãProliferation of metaphors about changeãPerspectives are used for conceptualizationãFrameworks for thinking about changeãBased on many common ideas ãTypology of 10 perspectives as a summary 1. The Biological Perspective ãChange asanalogous to those in the natural worldãDarwinian evolution and life-cycle ãStrength: ãWeakness:
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