OB TQM Assignment 1

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1ota| Çua||ty Management (1ÇM) 1oLal CuallLy ManagemenL (1CM) ls an lnLegraLed sysLem of prlnclplesţ meLhodsţ and besL pracLlces (LhaL over Llme have been proven effecLlve) LhaL provlde a framework for organlzaLlons Lo sLrlve for excellence ln everyLhlng Lhey doŦ MosL all worldŴclass organlzaLlons exhlblL Lhe ma[orlLy of behavlors LhaL are Lyplcally ldenLlfled wlLh 1CMŦ no Lwo organlzaLlons have Lhe same 1CM lmplemenLaLlonŦ 1here ls no reclpe for or
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